IE
Customer case study: Diesel
Who: Diesel (OTB group)
Sector: Retail Fashion & Luxury Goods
Key projects with Morplan: Key accounts online portal
Diesel and Morplan
Clare Senghore, our Internal Account Manager (Retail South), was initially approached by Diesel with an issue they needed solving:
"Diesel came to me needing to streamline their ordering between multiple branches, whilst still having visibility of the buying patterns throughout their UK branches. We very quickly established their online portal and enabled Anthony to customise it to Diesel's needs."
We are proud of ‘the hands-on’ relationships that our Key Accounts and Sales team are able to offer and so we thought it’d be interesting to tell you about some of the fantastic projects we have worked on!
Anthony was kind enough to answer some questions about what the process has been liked for him and his team:
- An interview with Anthony Lecky, Facilities Coordinator, UK, Ireland & Nordics, Diesel (OTB group)
What problem or issue were you looking to solve?
Setting up an account for our multiple stores to view online catalogue and place orders. Also to create a head account to approve and view all current and previous orders.
How did we help you achieve this?
The team was able to understand my requirements and was able to implement my vision effectively.
Is there something about working with us that stood out to you?
Great attention to detail, great communication. Very happy with the customer service and account manager
Anything else you’d like to add about your project with us?
Overall very happy with Morplan, they offer a great variety of items suitable for retail stores. The delivery is quick and the quality is second to none. Happy to say no complaints in our time collaborating.
What is the online portal?
This is an exclusive online portal on our website, which is a multi-level account suite, where you can add multiple addresses, control permissions, set spend limits and display an exclusive product catalogue curated to your needs with bespoke pricing.
This is part of our key accounts B2B offering. Find out more here.