Why & when to get in contact with us
We know that sometimes you really need to see something before you buy. Nothing compares to talking face-to-face with someone who has the knowledge and expertise to solve your retail problems. And we know that sometimes you want to just jump in the car, grab the stuff you need and get back to work
Our stores allow you to enjoy all those benefits and more. There's no minimum order when you buy from a store. You can pay with cash, card, or an account. You'll also find a wider range of seasonal decor and if you're really tied up (and local), they can arrange same day delivery for you.
Please e-mail us for more information. We would also love to hear your suggestions for new products or inventions, improvements to our service, new systems you think we should introduce etc. Together we can make our working lives easier and out profits healthier.
Contact your closest Morplan Store
Strategically positioned across the United Kingdom, we have regional Morplan stores which are open to the public Monday to Friday - find out more.
Contact your closest store using the details below:
56 Great Titchfield Street,
London, W1W 7DF
Call 020 7636 1887
6 Rocky Lane, Nechells, Birmingham, B6 5RQ
Call 0121 333 1390
Unit 20D Boundary Road, Access 18, Avonmouth, Bristol, BS11 8AZ
Call 0117 964 3883
33-37 Admiral Street, Glasgow, G41 1HP
Call 0141 429 0537
General Customer Support
If you haven't found the answer to your question on our help page or you are experiencing any problems with your products, order or website, please call the number above. We have a team of trained staff who can answer your questions, no matter how big or small they are. They are also more than willing to answer questions related to any Morplan product, or any other service we provide.
We're available Monday through to Friday between 9.00am and 5.00pm.
If you would like to return goods, contact customer services directly. It's advisable to obtain a receipt from your carrier or Post Office. We can arrange collection, at your request, at a cost of £7.00 + VAT per parcel for England and Wales. Please ring for a quotation for Scotland, Northern Ireland and offshore islands.
Our business is geared up to give you total satisfaction but very occasionally we, like others, can fall short of this standard. We would ask you to please spend a few minutes of your time to email, telephone or write to us so that we can put things right. If you have bought from one of our stores, our Store Manager will also be pleased to help.
Please contact our Customer Services Team:
Email: [email protected]
Phone: 01279 77 55 22.
We aim to resolve your query by return, but when this is not possible we will keep you regularly updated on our progress.